Our Commitment to Security

At FactSumo, security isn't an afterthought — it's foundational. Organizations trust us with sensitive learning data, and we design our platform to protect that trust at every layer.

Data Protected

  • Encrypted in transit and at rest

Access Controlled

  • Strong authentication with 2FA

Continuously Monitored

  • Enterprise cloud infrastructure

Security by Design

Built on enterprise-grade infrastructure aligned with industry standards. Your data is protected in transit, encrypted at rest, access is tightly controlled, and everything is continuously monitored.

Encrypted in Transit

All traffic protected using modern TLS encryption to prevent interception or tampering.

Encrypted at Rest

Customer data encrypted using industry-standard encryption within databases and backups.

Authentication & Access Control

Strong Authentication

  • Mandatory 2FA for admin & instructor roles
  • Secure sessions with auto-expiration
  • No plain-text passwords — ever

Role-Based Access

  • Learners see only their content
  • Instructors manage assigned groups
  • Admins manage their organization

Infrastructure You Can Trust

Enterprise cloud infrastructure designed for security, availability, and scale.

  • Isolated environments
  • Network firewalls
  • Auto security patching
  • 24/7 monitoring

Our cloud providers maintain widely recognized compliance certifications, making FactSumo suitable for regulated environments.

Privacy First — Always

We collect only what's necessary

We never sell user data

  • Clear, configurable data retention
  • Data deletion on request

Your data exists to support learning — nothing else.

Built for Organizations

  • Organization-scoped data isolation
  • Bulk user provisioning
  • Custom roles & permissions
  • Audit logs & activity tracking
  • Single Sign-On (SSO) available
  • Exportable compliance reports

Security Is a Process, Not a Checkbox

We continuously invest in:

  • Secure development workflows
  • Code reviews
  • Automated testing
  • Vulnerability monitoring
  • Incident response planning

Security evolves — and so do we.

Want the Full Picture?

This page is intentionally high-level. For organizations that require deeper validation:

  • Vendor security questionnaires
  • Architecture reviews
  • Compliance documentation
  • Custom security discussions

We're happy to engage.

security@factsumo.com General Inquiries

Philadelphia, PA • Last updated: January 2025